Questions before you book?
Let’s make the next step easy.
Tell us what you are planning, what you want to receive, and how many people will be photographed. We will help point you to the right session.
Charlotte, NC 28216 Bottom level • Between Macy’s and Belk
Start with the fastest route
What can we help with?
Choosing the right session
Compare Package, Timed, Digital, and premium session options.
View booking choices → 02Appointments and digitals
Use the app to manage appointments, access delivered digitals, and revisit previous sessions.
Open the app page → 03Packages and pricing
Review studio specials, prints, selected digitals, headshots, and Timed Sessions.
View pricing →Send a message
Tell us what you need.
Include your appointment date if you already booked, plus the best phone number for a response.
Quick answers
Before you send the message.
Do you take walk-ins?
No. Portrait Pros is appointment-only, although same-day appointments may be available when the schedule allows.
How do I book the $79.99 special?
Book a Package Session. At your appointment, choose the $79.99 Full Session Special—or another available studio package.
Where can I find my digitals?
The Portrait Pros app is the easiest place to access delivered digitals and return to available galleries from previous sessions.
Can I still use the website?
Yes. The website remains available for booking, pricing, backdrops, and shopping. The app simply keeps more of the experience together.