Northlake Mall (Charlotte, NC) Location - We are Located inside the mall between Macy's and Belk. There is a main entrance between the two. Make a left once inside the mall. 

1. PLEASE REMEMBER TO FILL OUT THE FORM THAT YOU WILL RECEIVE 3 HOURS PRIOR TO YOUR SESSION. THIS WILL ALLOW US TO GET YOUR BACKDROP READY AS WELL AS PROPS. PLEASE DO NOT CHOOSE RANDOM ANSWERS. THIS WILL CAUSE A DELAY IN YOUR SESSION TIME. 

2. All deposits are non-refundable.

We allow changes to your booking up to 24 hours prior to your scheduled appointment without your forfeiting your deposit. We can only allow this if a new time is booked by speaking to an employee prior to 24 hours to your scheduled appointment. Only one change will be allowed. 

Deposits will be forfeited if you arrive 10 minutes or more after your scheduled start time. For example, if your session is scheduled for 2:00 PM and you arrive at 2:10 PM, we may still accommodate you, but your deposit will not be credited. Your disclosure form must be filled outs. If we are not able to start your session due to not having your disclosure form by 10 minutes after your session start time, your deposited will be forfeited.

If you arrive 15 minutes or more past your scheduled time, we will be unable to honor your session and your deposit will be forfeited. 

3. Your appointment time begins at the start time and not between the start and end time. If your appointment is 1p to 2p, you must be there by 1pm. Please try to show up 15 minutes early. Allow time for possible traffic. You are considered a walk-in after 15 minutes late and we may or may not be able to take you.

4. Newborn photos are best if the new born is sleep. Please have 4 month old to 3 year olds fed and woke prior to their session. Its always best to show up a bit early with kids so they can get acclimated to the photography studio and environment. 

5. Bring a stroller or rent a small cart near the exit to put kids in. They cannot run around and play in the studio. 

6. Remember, no photos or videos inside the studio. Don't worry, we will take some great photos for you :)